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The Telesmart Platform

Run your telephone number estate from one platform.

Inventory, ordering, provisioning, porting, routing, charging and invoicing. For communications providers who need their numbering to work at scale, across every provider and network they use, without a separate system for each job. One console for your operations team, one portal for your customers.

Talk to us →See what it does
The Telesmart Platform operations console: the module navigation, a number lifecycle monitor showing active, reserved, quarantined, available and retired numbers, an estate summary, and seven-day activity.
The operations console
13operational capabilities
2consoles: one for operations, one for your customers
< 10 secfrom order request to live traffic
The Telesmart Platform

What the platform does.

Thirteen capabilities: what you own, how you sell and deliver it, and how you route, charge for and prove it.

Own the estateWhat you hold, and what has happened to it

Know what you have, who owns it and what state it is in, across every provider, country and customer, without assembling the answer by hand.

  • Number inventoryEvery number you hold in one searchable record: country, type, provider, product, status and customer.
  • Number lifecycleReserve, allocate, activate, suspend, quarantine, deallocate and reactivate: individually, in bulk, or on a forward date.
  • Audit and historyEvery change recorded against the person who made it, and the full status history of any individual number.
  • Reporting and CDRVoice and SMS call detail records, inventory exports with the columns you choose, and reports scheduled to deliver themselves.
Sell and provisionHow service reaches your customers

Take customer demand from order to live service through one operational workflow, instead of a handover between systems at every step.

  • Customers and portalsManage your customers and their sub-customers, and give them a portal where they order, port, route and view their own numbers and call records.
  • Ordering and pre-orderSearch, reserve and buy numbers, with approval routed by role before anything executes.
  • ProvisioningNumbers provisioned automatically into the carrier and call-control platforms that carry the service.
  • PortingPort-in as a guided workflow: customer, numbers, compliance, then routing. Individually, by block or by range.
Route, charge and controlHow traffic is delivered, priced and kept within the rules

Run the service and the commercial operation around the number: routing, rates, invoices and compliance, without stitching separate systems together.

  • Routing and trunksVoice and SMS routing, routing rules, origination routing, SIP trunks and trunk templates, configured in one place.
  • Outbound voiceDestinations and their dial-code breakouts held with effective dates, with primary and secondary provider routing per destination and outbound rates alongside.
  • Tariffs and chargingProvider, customer, master and channel tariffs, with NRC, MRC, time-of-day rates, connect and porting fees, rounding and currencies.
  • Invoicing and creditInvoices, provider reconciliation and customer credit, from the same platform that runs the numbers.
  • Compliance and evidenceDefine what each product and country requires, collect it once, reuse verified evidence across orders, pre-orders and ports until it expires, and decline anything that does not meet the rules.

The real product

Inventory management in the platform, showing add, delete, deallocate and suspend actions, single, batch and range entry, and a list of numbers with their assigned customer.
Inventory: add, deallocate, suspend

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Who it's for

Two ways providers buy it.

The same platform. What differs is how much of it you switch on.

Operators and carriers

What you are buyingOne control layer over a numbering estate that spans several providers, countries, networks and downstream customers.

  • One authoritative inventory across providers, countries and operating companies, instead of reconciling carrier portals and spreadsheets
  • Provisioning into the network and call-control platforms you already run
  • Integrates with the OSS, BSS, CRM and commercial systems you keep, including your existing billing stack
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  • Partitions that separate operating companies, teams and downstream customers, with roles and approvals to match
  • Compliance evidence captured once and reused across orders, pre-orders and ports, with expiry tracked per market

HGC turns a numbering order into live traffic in under 10 seconds, and keeps control of its own routing and analytics.

For operators and carriers →

Communication service providers and resellers

What you are buyingThe operational spine of a numbering business, in one system rather than four.

  • Inventory, ordering, provisioning, porting and routing in a single platform
  • Inbound and outbound voice from the same platform: destinations, breakouts and provider routing alongside the numbers themselves
  • Tariffs, charging, invoicing and credit for the numbering business, from the same place
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  • A self-service portal where your customers order, port and manage their own numbers, without building one
  • Your brand, your portal: brand it as your own and choose which platform capabilities your customers can access
The customer portal navigation: your numbers, change requests, orders, buy numbers, pre-order, buy blocks, endpoints, billing, routing, send SMS, porting, sender-ID, organisation, compliance, directory listings, CDRs, channels and reports.
What your customers can do themselves

Providers already run their own customers' ordering and provisioning through the platform's customer portal.

For communication service providers →

How it fits

Works with the systems you keep. Brings control into one platform.

Some providers bring the platform into an established network, OSS, BSS and commercial estate. Others use much more of it as their operational platform. The architecture supports both: it integrates with what you keep, and takes on the functions you would rather not run separately.

Upstream providersnumbers sourced across several, not one
Admin APIprogrammatic control in
The Telesmart Platformone record · one lifecycle · one set of rules
Scheduled & event-driven exportdata out
Your networkcarrier and call-control platforms
Your customerspartitioned, with their own roles and approvals
OSS · BSS · CRMthe systems you keep
  • Multiple upstream providersSource numbers across several upstream providers rather than one, and route outbound traffic across primary and secondary providers per destination, with provider configuration held in the platform.
  • Your network, your vendorsProvisions into the carrier and call-control platforms you already operate, rather than requiring you to change them.
  • Your customers, kept apartPartitions separate operating companies, teams and downstream customers, each with their own roles, permissions and approvals.
  • Your business systemsIntegrates with the OSS, BSS and CRM systems you keep, or takes the function on directly where you would rather not run a separate system.
  • ProgrammableA documented Admin API covers customers, inventory, ordering, routing, trunks, tariffs, compliance and identities, and scheduled or event-driven exports deliver data out to the systems you run.

See how it integrates →

Proof

In production. Built with industry partners.

Not a prototype and not a roadmap. The platform runs live numbering estates today, and has shipped continuously for six years.

Providers in production
Technology and channel partners
“With API integration, our customers are benefitting from Telesmart.io's solution while we maintain full control over analytics and routing capabilities. It's a win-win for us, and we look forward to seeing how the partnership grows.”
Carrie Chan, Vice President of Cloud Communication & Voice Services, HGC
“Partnering with Telesmart.io was the obvious choice as they are the leaders in global number and messaging services. Additionally, our customers expect the best-in-class service from us always. Through this partnership, we are looking to increase efficiencies and provide an effortless experience to our customers.”
David Behr, CEO of Liquid Cloud and Cyber Security, Liquid Intelligent Technologies
“Our partnership with Telesmart gives our customers greater operational control over the number services underpinning cloud communications with a fully integrated solution end to end.”
Nick Cowley, Senior Vice President and General Manager, Telarix

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Where this is going

What six years of telephone numbers produced.

Everything above is the telephone-number platform, running today. That is the product, and it is where six years of engineering have gone.

What that work produced is a governed operating model: one authoritative record of each identifier, its owner and state; a controlled lifecycle; provisioning and routing under policy; permissions over who may change what; compliance evidence captured with the change; and a history of what happened and who did it. Changes stay coordinated across the other systems involved, whoever owns them.

None of that is specific to a telephone number. It is what any identifier a business presents to the outside world needs, and the wider estate is where we are taking it. Telephone numbers are the only domain we govern today; the others below are in development or direction. We call the discipline Communication Identifier Governance and Control.

The communication identifier estate
Governed today
  • Telephone numbers
In development
  • Microsoft Teams number governance
DirectionExtensions of the same model. No delivery commitment.
  • Messaging identity
  • SIP identities
  • Caller identity and trust
  • SIM / eSIM
  • AI agent identity

Read the full argument →

Company

Talk to us.

Telesmart builds and runs the platform communications providers use to manage their numbering. We work with operators, carriers and service providers in Europe, Africa, North America and Asia-Pacific.

More about Telesmart →

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