Global ICT Service Provider
An international ICT service provider adopted Telesmart to improve automation and visibility across its number inventory, supporting service reliability and customer experience across multiple regions.
3rd February 2023
Case Studies
Challenge
An international ICT service provider required improved automation and visibility across its number inventory to support service reliability and customer experience across multiple regions.
Solution
Telesmart delivered an API-driven number orchestration platform integrated into existing operational systems, enabling structured lifecycle management and consistent inventory control.
Outcome
The organisation improved operational efficiency and strengthened its ability to deliver reliable, high-quality number-based services to customers.
Approved Quote
“With so many providers in the market, customer experience is a huge differentiator. Automation of number management enables us to deliver faster, more reliable services to our customers.”
— HGC
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