Challenge

A UK-based wholesale carrier serving CPaaS and OTT providers needed a self-service operating model to support growing global DID demand while retaining full control of number inventory.

Operational Approach

Telesmart was deployed as a central number orchestration layer, providing real-time inventory visibility and automated lifecycle management while enabling structured customer self-service.

Outcome

Operational agility improved and a scalable foundation was established, later adopted at group level.

Approved Quote

“Telesmart is filling a gap in the market with a simple and easy-to-use platform that enables us to serve growing demand for global DIDs. The self-service model matches our needs and puts us in control of our inventory through a single pane of glass.”
— Commercial Director, UK Wholesale Carrier (2022)