Challenge
An international ICT service provider needed greater automation and visibility across its number inventory to support service reliability and customer experience across multiple regions.
Operational Approach
Telesmart was integrated as an API-driven number orchestration layer within existing operational systems, enabling structured lifecycle management and consistent inventory control.
Outcome
Operational efficiency improved and the organisation strengthened its ability to deliver reliable, high-quality number-based services across regions.
Approved Quote
“With so many providers in the market, customer experience is a huge differentiator. Automation of number management enables us to deliver faster, more reliable services to our customers.”
— HGC