Telesmart, Author at Telesmart

CPaaS Platform Number Automation | Multi-Country Provisioning Case Study

Posted on November 20, 2021February 7, 2026 by Telesmart

Challenge

Rapid growth placed increasing pressure on internal engineering teams to build and maintain number lifecycle functionality while supporting customer expansion.

Operational Approach

Telesmart was integrated as an API-driven number orchestration layer with white-label capabilities, embedding number lifecycle management directly into the CPaaS operating model and reducing reliance on bespoke internal development.

Outcome

Service rollout accelerated and scalable growth was supported while ongoing engineering effort was reduced.

Approved Quote

“The key to continued growth is better management of our resources, and that is exactly what the platform enables.”
— USMatrix

Wholesale Carrier Number Lifecycle Control | Multi-Supplier Environment

Posted on February 18, 2021February 7, 2026 by Telesmart

Challenge

Legacy number management processes limited automation, visibility, and integration with existing OSS and BSS environments.

Operational Approach

Telesmart was introduced incrementally as an orchestration layer, enabling API-driven number lifecycle management without disrupting established OSS and BSS systems.

Outcome

Operational efficiency improved and friction across number management workflows was reduced, supporting a more flexible operating model.

Carrier Transformation to Automated Number Operations | Wholesale & CPaaS

Posted on August 10, 2020February 7, 2026 by Telesmart

Challenge

A UK-based wholesale carrier serving CPaaS and OTT providers needed a self-service operating model to support growing global DID demand while retaining full control of number inventory.

Operational Approach

Telesmart was deployed as a central number orchestration layer, providing real-time inventory visibility and automated lifecycle management while enabling structured customer self-service.

Outcome

Operational agility improved and a scalable foundation was established, later adopted at group level.

Approved Quote

“Telesmart is filling a gap in the market with a simple and easy-to-use platform that enables us to serve growing demand for global DIDs. The self-service model matches our needs and puts us in control of our inventory through a single pane of glass.”
— Commercial Director, UK Wholesale Carrier (2022)