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Supporting downstream partners through manual number workflows constrained scalability and increased operational overhead.
Telesmart enabled white-label number orchestration, providing partner self-service capabilities while maintaining governance and operational control.
The provider improved partner experience and established a scalable operational model to support continued channel growth.
Managing number estates across multiple countries with differing regulatory requirements created operational complexity and compliance risk.
Telesmart delivered centralised number orchestration with region-specific compliance controls, enabling consistent lifecycle management while respecting local regulatory frameworks.
The operator achieved improved oversight, greater confidence in compliance processes and a scalable foundation for continued regional expansion.
Managing cloud-based numbering services across multiple partners created operational complexity and slowed customer onboarding.
Telesmart enabled unified number lifecycle management through platform integration, providing a single orchestration layer across partner and customer environments.
Operations were simplified and customer onboarding became more efficient through standardised lifecycle workflows.
“By integrating our numbering services with Telesmart, customers gain a simpler and more efficient way to manage their number lifecycle within a single platform.”
— BICS
An international ICT service provider required improved automation and visibility across its number inventory to support service reliability and customer experience across multiple regions.
Telesmart delivered an API-driven number orchestration platform integrated into existing operational systems, enabling structured lifecycle management and consistent inventory control.
The organisation improved operational efficiency and strengthened its ability to deliver reliable, high-quality number-based services to customers.
“With so many providers in the market, customer experience is a huge differentiator. Automation of number management enables us to deliver faster, more reliable services to our customers.”
— HGC
Compliance-focused number operations across jurisdictions required tighter governance, auditability and control.
Telesmart provided automated number lifecycle orchestration with embedded audit trails and role-based access controls.
The organisation improved regulatory readiness and reduced the operational effort associated with audits and compliance reporting.
Rapid growth placed increasing pressure on internal engineering teams to build and maintain number lifecycle functionality while supporting customer expansion.
Telesmart provided API-based number orchestration with white-label capabilities, integrating directly into the CPaaS platform and reducing the need for bespoke internal development.
The provider accelerated service rollout and supported scalable growth while reducing ongoing engineering effort.
“The key to continued growth is better management of our resources, and that is exactly what the platform enables.”
— USMatrix
Legacy number management processes limited automation, visibility and integration with existing OSS and BSS environments.
Telesmart was deployed incrementally as an orchestration layer, enabling API-driven number lifecycle management without disrupting established OSS and BSS systems.
Operational efficiency improved and friction across number management workflows was reduced, supporting a more flexible operating model.
A UK-based wholesale carrier serving CPaaS and OTT providers required a self-service platform to manage growing global DID demand while retaining full control of inventory.
Telesmart provided a centralised number orchestration platform enabling real-time inventory visibility and lifecycle automation.
Improved operational agility and provided a scalable foundation later adopted at group level.
“Telesmart is filling a gap in the market with a simple and easy to use platform that enables us to serve growing demand for global DIDs. The self-service model matches our needs and puts us in control of our inventory via a single pane of glass.” — Commercial
Director, UK Wholesale Carrier (2022)