Security by Design
Security is a foundational principle of the Telesmart platform. From architecture through to operations, security controls are embedded into the design to support the requirements of carriers, service providers and CPaaS platforms operating in regulated telecom environments. The platform is built to protect the confidentiality, integrity and availability of number inventory data while supporting scalable operations across global deployments.
Platform Security Architecture
Telesmart is architected as a secure orchestration layer that integrates with carrier and supplier systems via controlled interfaces. Security controls are applied consistently across the platform to ensure that access, data handling and operational activity are governed and auditable. The platform is designed to operate within complex enterprise environments, supporting segregation of data, controlled access and secure integration with external systems.
Access Control and Governance
Access to the platform is governed through role-based access controls, ensuring users can only perform actions aligned to their operational responsibilities. Granular permissions support separation of duties across operational, regulatory and commercial teams, reducing risk while maintaining operational efficiency. All access and lifecycle actions are logged to provide a clear and auditable record of activity.
Data Protection and Integrity
Telesmart applies industry-standard security practices to protect data throughout its lifecycle. Data is protected in transit and at rest using appropriate encryption mechanisms, with controls in place to prevent unauthorised access, modification or disclosure. Structured data models and validation controls ensure the integrity and consistency of number inventory records across integrated systems.
Auditability and Compliance Support
The platform maintains comprehensive audit trails across number lifecycle events, user actions and system interactions. These audit capabilities support regulatory reporting, internal governance and operational review, enabling organisations to demonstrate compliance with applicable telecom regulations and internal control frameworks across supported jurisdictions.
Operational Security
Telesmart operates the platform with security-focused operational practices designed to support enterprise and carrier-grade deployments. This includes controlled change management, monitoring of platform health and performance, and proactive management of operational risks to ensure continuity of service.
Shared Responsibility Model
Security is delivered through a shared responsibility model. Telesmart is responsible for the security of the platform, infrastructure and core services, while customers retain control over user access, internal processes and the secure use of integrated systems. This model provides clarity and accountability across operational boundaries.
Security in Practice
Telesmart works closely with customers and partners to ensure security considerations are addressed throughout deployment and ongoing operation. Security requirements are assessed as part of onboarding and integration, ensuring alignment with customer policies, regulatory obligations and operational expectations.
Learn More
For further details on platform architecture, integration models and governance controls, please refer to the Platform and Solutions sections or contact the Telesmart team to discuss specific security requirements.